Give agents tools for secure, real-time access to fetch, search, write, and sync across every system, with replication, entity mapping, and auth built-in.
About this Connector
Connect to the incident.io API to access incident management data including incidents, alerts, escalations, users, schedules, and more. This connector provides read-only access to core incident management entities via the v1 and v2 APIs.
CRM
Sales Analytics
Customer Data
Version Information
Package version
0.1.0
Connector version
1.0.1
SDK commit
7cd2cc4e688e626633336d4f04a0999d41718d2b
Support Open Source
Check us out on Github and join the Airbyte community
Installation & Usage
1
Install Package
Using uv or pip
bash
uv pip install airbyte-agent-incident-io
2
Import
Initialize and use
python
from airbyte_agent_incident_io import IncidentIoConnector
from airbyte_agent_incident_io.models import IncidentIoAuthConfig
connector = IncidentIoConnector(
auth_config=IncidentIoAuthConfig(
api_key="<Your incident.io API key. Create one at https://app.incident.io/settings/api-keys>"
)
)3
Tool
Add tools to your agent
python
@agent.tool_plain # assumes you're using Pydantic AI
@IncidentIoConnector.tool_utils
async def incident_io_execute(entity: str, action: str, params: dict | None = None):
return await connector.execute(entity, action, params or {})Supported Entities & Actions
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| Entity | Actions |\n|--------|---------|\n| Incidents | [List](./REFERENCE.md#incidents-list), [Get](./REFERENCE.md#incidents-get), [Search](./REFERENCE.md#incidents-search) |\n| Alerts | [List](./REFERENCE.md#alerts-list), [Get](./REFERENCE.md#alerts-get), [Search](./REFERENCE.md#alerts-search) |\n| Escalations | [List](./REFERENCE.md#escalations-list), [Get](./REFERENCE.md#escalations-get), [Search](./REFERENCE.md#escalations-search) |\n| Users | [List](./REFERENCE.md#users-list), [Get](./REFERENCE.md#users-get), [Search](./REFERENCE.md#users-search) |\n| Incident Updates | [List](./REFERENCE.md#incident-updates-list), [Search](./REFERENCE.md#incident-updates-search) |\n| Incident Roles | [List](./REFERENCE.md#incident-roles-list), [Get](./REFERENCE.md#incident-roles-get), [Search](./REFERENCE.md#incident-roles-search) |\n| Incident Statuses | [List](./REFERENCE.md#incident-statuses-list), [Get](./REFERENCE.md#incident-statuses-get), [Search](./REFERENCE.md#incident-statuses-search) |\n| Incident Timestamps | [List](./REFERENCE.md#incident-timestamps-list), [Get](./REFERENCE.md#incident-timestamps-get), [Search](./REFERENCE.md#incident-timestamps-search) |\n| Severities | [List](./REFERENCE.md#severities-list), [Get](./REFERENCE.md#severities-get), [Search](./REFERENCE.md#severities-search) |\n| Custom Fields | [List](./REFERENCE.md#custom-fields-list), [Get](./REFERENCE.md#custom-fields-get), [Search](./REFERENCE.md#custom-fields-search) |\n| Catalog Types | [List](./REFERENCE.md#catalog-types-list), [Get](./REFERENCE.md#catalog-types-get), [Search](./REFERENCE.md#catalog-types-search) |\n| Schedules | [List](./REFERENCE.md#schedules-list), [Get](./REFERENCE.md#schedules-get), [Search](./REFERENCE.md#schedules-search) |
Example Prompts
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List all incidents - Show all open incidents - List all alerts - Show all users - List all escalations - Show all on-call schedules - List all severities - Show all incident statuses - List all custom fields - Which incidents were created this week? - What are the most recent high-severity incidents? - Who is currently on-call? - How many incidents are in triage status? - What incidents were updated today?
Why Airbyte for AI Agents?
Built for production AI workloads with enterprise-grade reliability
Agent-Native Design
Structured, LLM-friendly schemas optimized for AI agent consumption with natural language query support.
Secure Authentication
Built-in OAuth 2.0 handling with automatic token refresh. No hard-coded credentials.
Production Ready
Battle-tested connectors with comprehensive error handling, logging, and retry logic.
Open Source
Fully open source under the MIT license. Contribute, customize, and extend freely.
Works with your favorite frameworks
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LangChain
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LlamaIndex
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CrewAI
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AutoGen
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OpenAI Agents SDK
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Claude Agents SDK
Frequently Asked Questions
Didn't find your answer? Please don't hesitate to reach out.
The incident-io connector supports API key authentication. You provide your incident.io API key (obtainable from your incident.io dashboard at Settings > API Keys; requires a Pro plan or above) directly when initializing the connector in open source mode. In hosted mode, credentials are stored securely in Airbyte Cloud and you authenticate using your Airbyte client ID and client secret instead.
Can I use this connector with any AI agent framework?
The connector is compatible with any Python-based AI agent framework including LangChain, LlamaIndex, CrewAI, Pydantic AI, and custom implementations.
Does this connector support write operations?
No, the incident-io connector currently supports read-only operations. Write operations such as creating a new incident, updating an incident's severity, deleting an alert, or assigning someone to an incident role are not supported at this time.
How is this different from the Airbyte data connector?
Agent connectors are specifically designed for AI agents and LLM applications. They provide natural language interfaces, optimized response formats, and seamless integration with agent frameworks, unlike traditional ETL-focused connectors.
Will there be a platform for agent connectors?
The hosted version with secure credential storage through Airbyte Cloud is already available. See the hosted usage section in the documentation for setup instructions.