Move Freshchat data anywhere it matters.

Sync Freshchat account, users and users conversations to any warehouse or AI app.

Sync Freshchat free Read the docs

Source

Freshchat

Snowflake
BigQuery
Postgres
Databricks
Claude

Streams: 10
Incremental streams: 5
Destinations: 50+
Standard support: 0.0.61

Overview

What is the Airbyte Freshchat connector?

The Airbyte Freshchat connector extracts data from Freshchat and loads it into 50+ destinations such as Snowflake, BigQuery, Databricks or Postgres, with full refresh and incremental sync. It publishes 10 streams you can select per connection.

01
Sync to your warehouse
Land 10 Freshchat tables in 50+ destinations on a schedule you control.
02
Incremental syncs
Pull only the records that changed since the last run instead of reloading everything.
03
One authorization
Authenticate Freshchat once and Airbyte keeps every scheduled sync running on it.
04
Cloud or self-hosted
Run the Freshchat connector on Cloud, OSS, Hybrid.

10 streams

Every table you can sync from Freshchat

account
Primary key account_id
Pagination DefaultPaginator
Sync modes FullIncr.
usersIncremental
Primary key id
Pagination DefaultPaginator
Sync modes FullIncr.
users_conversations
Primary key id
Pagination No pagination
Sync modes FullIncr.
conversationsIncremental
Primary key conversation_id
Pagination No pagination
Sync modes FullIncr.
conversations_messagesIncremental
Primary key id
Pagination DefaultPaginator
Sync modes FullIncr.
conversations_properties
Primary key id
Pagination No pagination
Sync modes FullIncr.

account
Primary key	account_id
Pagination	DefaultPaginator
Sync modes	FullIncr.

usersIncremental
Primary key	id
Pagination	DefaultPaginator
Sync modes	FullIncr.

users_conversations
Primary key	id
Pagination	No pagination
Sync modes	FullIncr.

conversationsIncremental
Primary key	conversation_id
Pagination	No pagination
Sync modes	FullIncr.

conversations_messagesIncremental
Primary key	id
Pagination	DefaultPaginator
Sync modes	FullIncr.

conversations_properties
Primary key	id
Pagination	No pagination
Sync modes	FullIncr.

Setup

Live in three steps

Get your Freshchat credentials from the vendor dashboard or developer settings.
Configure the source in Airbyte with the required connection fields.
Pick a destination, choose streams, set full refresh or incremental, and schedule syncs.

Configuration fields

Freshchat configuration fields
Field	Type	Description
account_name*	string	The unique account name for your Freshchat instance
api_key*	string	Not documented.
start_date*	string	Not documented.

Hybrid deployment

Sovereign by architecture, not by policy.

The data plane runs in your environment. Records, credentials and keys stay with you; the control plane only receives configuration and job metadata.

Cloud
OSS
Hybrid

Your environment

DataConnectorsCredentialsKeys

↕ metadata only

Airbyte control plane

OrchestrationMonitoringUI

FAQ

Freshchat connector questions

What data can I sync from Freshchat with Airbyte?

10 streams: account, users, users conversations, conversations, conversations messages, conversations properties, agents, groups, channels, roles.

Does the Freshchat connector support incremental sync?

Yes. users, conversations, conversations messages, agents, channels support incremental sync, and every documented stream supports full refresh.

Where can I run the Freshchat connector?

Run the Freshchat connector on Cloud, OSS, Hybrid. Hybrid deployments keep the data plane in your environment while the control plane orchestrates syncs.

Didn't find your answer? Talk to sales