Connectors

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Sources

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Freshservice

  • Source
  • Engineering Analytics
  • Alpha

Move Freshservice data anywhere it matters.

Send Freshservice tickets, problems and changes to any warehouse, lake or AI app.

Source

Freshservice

  • Snowflake
  • BigQuery
  • Postgres
  • Databricks
  • Claude
Streams
14
Destinations
50+
Standard support
1.4.73

Overview

What is the Airbyte Freshservice connector?

The Airbyte Freshservice connector extracts data from Freshservice and loads it into 50+ destinations such as Snowflake, BigQuery, Databricks or Postgres, with full refresh and incremental sync. It publishes 14 streams you can select per connection.

  • 01

    Sync to your warehouse

    Land 14 Freshservice tables in 50+ destinations on a schedule you control.

  • 02

    Incremental syncs

    Pull only the records that changed since the last run instead of reloading everything.

  • 03

    One authorization

    Authenticate Freshservice once and Airbyte keeps every scheduled sync running on it.

  • 04

    Cloud or self-hosted

    Run the Freshservice connector on Cloud, OSS, Hybrid.

14 streams

Every table you can sync from Freshservice

  • Tickets
    Sync modesFullIncr.
  • Problems
    Sync modesFullIncr.
  • Changes
    Sync modesFullIncr.
  • Releases
    Sync modesFullIncr.
  • Requesters
    Sync modesFullIncr.
  • Agents
    Sync modesFullIncr.

Setup

Live in three steps

  1. Get your Freshservice credentials from the vendor dashboard or developer settings.

  2. Configure the source in Airbyte with the required connection fields.

  3. Pick a destination, choose streams, set full refresh or incremental, and schedule syncs.

Configuration fields

Freshservice configuration fields
FieldTypeDescription
api_key*stringFreshservice API Key. See here. The key is case sensitive.
domain_name*stringThe name of your Freshservice domain
start_date*stringUTC date and time in the format 2020-10-01T00:00:00Z. Any data before this date will not be replicated.

Hybrid deployment

Sovereign by architecture, not by policy.

The data plane runs in your environment. Records, credentials and keys stay with you; the control plane only receives configuration and job metadata.

  • Cloud
  • OSS
  • Hybrid

Your environment

DataConnectorsCredentialsKeys

↕ metadata only

Airbyte control plane

OrchestrationMonitoringUI

FAQ

Freshservice connector questions

What data can I sync from Freshservice with Airbyte?

14 streams, including Tickets, Problems, Changes, Releases, Requesters, Agents, Locations, Products and more.

Does the Freshservice connector support incremental sync?

Yes. The Freshservice connector supports incremental sync on selected streams, and full refresh on every stream.

Where can I run the Freshservice connector?

Run the Freshservice connector on Cloud, OSS, Hybrid. Hybrid deployments keep the data plane in your environment while the control plane orchestrates syncs.

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