Data replication

Sync Pylon data anywhere.

Unify your operations with the only connector you’ll ever need. Move large volumes of data with best-in-class replication, or build production-ready AI agents directly on your data.

  • Standard
  • Alpha
  • 15 streams
  • 21 entities
  • Read & write
Pylon

Everything Pylon can do in Airbyte

  • Sync to your warehouse

    Land 15 Pylon tables in 50+ destinations on a schedule you control.

    Sync to your warehouse

    Land 15 Pylon tables in 50+ destinations on a schedule you control.
  • Live entity actions

    Read, create, update and delete Pylon records at runtime through typed entity actions.

    Live entity actions

    Read, create, update and delete Pylon records at runtime through typed entity actions.
  • Context store search

    Query synced Pylon data with filters, sorting and semantic search, without spending Pylon API rate limits.

    Context store search

    Query synced Pylon data with filters, sorting and semantic search, without spending Pylon API rate limits.
  • Incremental syncs

    Pull only the records that changed since the last run instead of reloading everything.

    Incremental syncs

    Pull only the records that changed since the last run instead of reloading everything.

What to know before you sync Pylon

  • Support levelStandard
  • Available onCloud, Self-Managed Enterprise
  • Connector version0.0.23
  • Release stageAlpha
  • Maintained byAirbyte

Sync capabilities

  • Full Refresh SyncSupported
  • Incremental SyncSupported
  • Destinations50+ Airbyte connectors

What you'll need

  • API TokenYour Pylon API token. Generate one in the Pylon dashboard under Settings > API.

Every table you can sync from Pylon

  • Accounts

  • Activity Types

  • Contacts

  • Custom Fields

  • Issues

  • Issue Messages

  • Issue Threads

  • Issue Statuses

  • Knowledge Bases

  • Knowledge Base Articles

  • Tags

  • Teams

  • Ticket Forms

  • User Roles

  • Users

Supported Pylon actions

  • List

    Read live records straight from the Pylon API.

  • Create

    Write a new record back into Pylon.

  • Get

    Fetch a single record by ID.

  • Update

    Patch fields on an existing record.

  • Delete

    Remove a record.

  • Context Store Search

    Query synced data with filters and sorting, with no API rate limits.

Full parameter-level details live in the Pylon entity reference.

Authenticate Pylon once

  • API Token

    Your Pylon API token. Generate one in the Pylon dashboard under Settings > API.

    API Token

    Your Pylon API token. Generate one in the Pylon dashboard under Settings > API.

What teams build with Pylon

List all open issues in Pylon

Show me all accounts in Pylon

List all contacts in Pylon

What teams are configured in my Pylon workspace?

Show me all tags used in Pylon

List all users in my Pylon account

Show me the custom fields configured for issues

List all ticket forms in Pylon

What user roles are available in Pylon?

Show me details for a specific issue

Get details for a specific account

Show me details for a specific contact

Reply to the customer on an issue saying we are looking into it

Send a message to the customer on the billing issue

Assign an issue to a specific team member

Change the status of an issue to waiting_on_customer

Close an issue as resolved

Delete a test issue

What are the most common issue sources this month?

Show me issues assigned to a specific team

Which accounts have the most open issues?

Analyze issue resolution times over the last 30 days

List contacts associated with a specific account

Common questions

Didn't find your answer?
Please don't hesitate to reach out.

Talk to sales

No. One Pylon authorization powers both the scheduled syncs that land data in your destination and the entity actions your agents call at runtime.

No. Entity actions read and write through the Pylon API as they are called, so they work immediately. Context store search is the exception: it queries data Airbyte has already synced, which is what lets it filter and sort without spending API rate limits.

ETL, an acronym for Extract, Transform, Load, is a vital data integration process. It involves extracting data from diverse sources, transforming it into a usable format, and loading it into a database, data warehouse or data lake. This process enables meaningful data analysis, enhancing business intelligence.

Pylon provides access to a wide range of data types, including: Structured data (organized into tables with defined columns and data types, such as CSV, JSON, and Avro files); Semi-structured data (some structure, but not necessarily a fixed schema, such as XML and JSON files); Unstructured data (no predefined structure, such as text, images, and videos); Time-series data (organized by time, such as stock prices, weather data, and sensor readings); Geospatial data (related to geographic locations, such as maps, GPS coordinates, and spatial databases); Machine learning data (used to train machine learning models, such as labeled datasets and feature vectors); and Streaming data (generated in real-time, such as social media feeds, IoT sensor data, and log files). Overall, Pylon's API provides access to a wide range of data types, making it a powerful tool for data analysis and machine learning.

This can be done by building a data pipeline manually, usually a Python script (you can leverage a tool such as Apache Airflow for this). This process can take more than a full week of development. Or it can be done in minutes on Airbyte in three easy steps: 1. Set up Pylon as a source connector (using Auth, or usually an API key). 2. Choose a destination (more than 50 available destination databases, data warehouses or lakes) to sync data to and set it up as a destination connector. 3. Define which data you want to transfer from Pylon and how frequently.

The most prominent ETL tools to transfer data to include: Airbyte, Fivetran, StitchData, Matillion, Talend Data Integration. These tools help in extracting data from various sources (APIs, databases, and more), transforming it efficiently, and loading it into and other databases, data warehouses and data lakes, enhancing data management capabilities.

ELT, standing for Extract, Load, Transform, is a modern take on the traditional ETL data integration process. In ELT, data is first extracted from various sources, loaded directly into a data warehouse, and then transformed. This approach enhances data processing speed, analytical flexibility and autonomy.

ETL and ELT are critical data integration strategies with key differences. ETL (Extract, Transform, Load) transforms data before loading, ideal for structured data. In contrast, ELT (Extract, Load, Transform) loads data before transformation, perfect for processing large, diverse data sets in modern data warehouses. ELT is becoming the new standard as it offers a lot more flexibility and autonomy to data analysts.

Start moving Pylon data today

Free for 14 days on Airbyte Cloud. One connection powers your scheduled syncs and your live Pylon actions.