- Support levelStandard
- Available onCloud, Self-Managed Enterprise
- Connector version0.0.23
- Release stageAlpha
- Maintained byAirbyte
One connector
Everything Pylon can do in Airbyte
Sync to your warehouse
Land 15 Pylon tables in 50+ destinations on a schedule you control.Sync to your warehouse
Land 15 Pylon tables in 50+ destinations on a schedule you control.Live entity actions
Read,create,updateanddeletePylon records at runtime through typed entity actions.Live entity actions
Read,create,updateanddeletePylon records at runtime through typed entity actions.Context store search
Query synced Pylon data with filters, sorting and semantic search, without spending Pylon API rate limits.Context store search
Query synced Pylon data with filters, sorting and semantic search, without spending Pylon API rate limits.Incremental syncs
Pull only the records that changed since the last run instead of reloading everything.Incremental syncs
Pull only the records that changed since the last run instead of reloading everything.
Specifications
What to know before you sync Pylon
Sync capabilities
- Full Refresh SyncSupported
- Incremental SyncSupported
- Destinations50+ Airbyte connectors
What you'll need
- API TokenYour Pylon API token. Generate one in the Pylon dashboard under Settings > API.
15 streams
Every table you can sync from Pylon
Accounts
Activity Types
Contacts
Custom Fields
Issues
Issue Messages
Issue Threads
Issue Statuses
Knowledge Bases
Knowledge Base Articles
Tags
Teams
Ticket Forms
User Roles
Users
6 actions
Supported Pylon actions
List
Readlive records straight from the Pylon API.Create
Writea new record back into Pylon.Get
Fetcha single record by ID.Update
Patchfields on an existing record.Delete
Removea record.Context Store Search
Query synced data with filters and sorting, with no API rate limits.
Full parameter-level details live in the Pylon entity reference.
Authentication
Authenticate Pylon once
API Token
Your Pylon API token. Generate one in the Pylon dashboard under Settings > API.API Token
Your Pylon API token. Generate one in the Pylon dashboard under Settings > API.
Use cases
What teams build with Pylon
List all open issues in Pylon
Show me all accounts in Pylon
List all contacts in Pylon
What teams are configured in my Pylon workspace?
Show me all tags used in Pylon
List all users in my Pylon account
Show me the custom fields configured for issues
List all ticket forms in Pylon
What user roles are available in Pylon?
Show me details for a specific issue
Get details for a specific account
Show me details for a specific contact
Reply to the customer on an issue saying we are looking into it
Send a message to the customer on the billing issue
Assign an issue to a specific team member
Change the status of an issue to waiting_on_customer
Close an issue as resolved
Delete a test issue
What are the most common issue sources this month?
Show me issues assigned to a specific team
Which accounts have the most open issues?
Analyze issue resolution times over the last 30 days
List contacts associated with a specific account
Common questions
Didn't find your answer?
Please don't hesitate to reach out.
Do I need more than one Pylon connection?
Do Pylon entity actions need a sync to run first?
What is ETL?
What data can you extract from Pylon?
How do I transfer data from Pylon?
What are top ETL tools to transfer data from Pylon?
What is ELT?
Difference between ETL and ELT?
Start moving Pylon data today
Free for 14 days on Airbyte Cloud. One connection powers your scheduled syncs and your live Pylon actions.