Begin by logging into your Freshcaller account. Navigate to the 'Analytics' or 'Reports' section, where you can find options to export call logs, contacts, and other data. Select the data you wish to export, choose a suitable format such as CSV or Excel, and download the files to your local system.

Open the exported files and review their contents. Ensure that the data is clean and consistent by checking for any errors, duplicates, or missing information. Adjust any data fields to match the expected format required by Convex to ensure a smooth import process.

Gain access to your Convex account and locate the database or data storage area where you intend to import the Freshcaller data. Make sure you have adequate permissions to add or modify data within Convex.

Create a mapping between the fields in the Freshcaller data and the corresponding fields in Convex. This step is crucial to ensure that data is imported correctly. If Convex uses different field names, ensure you note these changes for easy reference during the import process.

Use the data import feature within Convex to upload the prepared files. Follow any prompts or guidelines provided by Convex to match the mapped fields and ensure correct data placement. This may involve manually uploading CSV files into a specific module or using Convex's built-in import tools.

Once the data is imported, perform thorough checks to ensure the accuracy of the migration. Validate that all data fields have been correctly populated and that there are no discrepancies. Compare a sample of records from Freshcaller with those in Convex to ensure integrity.

After validation, optimize your data within Convex by setting up any necessary configurations, such as tags or categories, to enhance data usability. Ensure that the setup aligns with your organizational workflows and that all team members are informed about the new system configurations.