Article

Why we transitioned from Discourse to GitHub Discussions

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July 14, 2023

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3 min read

Summarize this article with:

After investing a full year on Discourse, we have decided to transition to GitHub Discussions as we believe it will help our beloved community better for the next stage of Airbyte.

This article delves into the motivations behind this transition and highlights the benefits it brings to our growing community.

A Unified Collaboration Experience

One of the key driving forces behind our move to GitHub Discussions is the desire to bring the community closer together. With this transition, community members can seamlessly transition from discussions to issues and pull requests (PRs) within the same platform. This unified experience promotes better collaboration and ensures that any issues identified during discussions can be easily tracked and resolved for all parties involved.

Enhanced Community Engagement

We recognize the value of community involvement and wants to give its users a stronger voice. Our GitHub Discussions introduces an "Ideas" category that empowers the community to share suggestions, propose new features, and provide valuable feedback. The inclusion of an upvoting function enables the community to express their support for ideas they find compelling, ensuring that popular suggestions gain greater visibility.

Roadmap Consolidation on GitHub

To provide a more centralized experience, we have recently migrated our roadmap to GitHub. By consolidating discussions and contextual information on GitHub, users and contributors can easily access all relevant information in one place, for a better user and contributor experience.

Preserving Knowledge with Discourse

Although Airbyte has made the transition to GitHub Discussions, the company recognizes the importance of preserving past knowledge. As a result, the Discourse platform will remain accessible in a read-only format. Users will be able to search and access previously answered topics, effectively utilizing Discourse as a knowledge base.

Categories in GitHub Discussions

As mentioned in this discussion, GitHub Discussions introduces a categorization system to help organize conversations effectively. The following categories have been implemented to cater to the diverse needs of our community:

🙏 Questions: Users can ask questions and seek assistance from the community. It's important to note that the Airbyte team will not provide direct support here, as it is primarily available through Airbyte Cloud and Airbyte Enterprise offerings.

💡 Ideas: This category encourages the community to share their innovative ideas, propose new features, suggest improvements, and provide general feedback. With the upvoting functionality, the community can collectively prioritize ideas and help shape the platform's future.

🙌 Show & Tell: Users can showcase their projects, tutorials, videos, articles, and other content related to Airbyte. This category promotes knowledge sharing and inspires collaboration among community members.

🫶 Kind words: Community members can share positive experiences, success stories, or any aspects they love about the platform. This category aims to foster a positive and supportive atmosphere within the community.

Conclusion

Our transition from Discourse to GitHub Discussions signifies the company's commitment to fostering a more collaborative and inclusive community environment. By providing a seamless experience, enhanced engagement, and centralized knowledge sharing, We aim to empower its users and contributors to actively participate in shaping the platform's future.

With GitHub Discussions, we want to take a significant step forward in building a strong and vibrant community that drives innovation and mutual support.

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