Move Help Scout data anywhere it matters.

Sync Help Scout conversations, conversation threads, customers, inboxes and analytics to any warehouse or AI app.

Sync Help Scout free Read the docs

Source

Help Scout

Snowflake
BigQuery
Postgres
Databricks
Claude

Streams: 11
Incremental streams: 3
Destinations: 50+
Standard support: 0.0.58

Overview

What is the Airbyte Help Scout connector?

The Airbyte Help Scout connector extracts data from Help Scout and loads it into 50+ destinations such as Snowflake, BigQuery, Databricks or Postgres, with full refresh and incremental sync. It publishes 11 streams you can select per connection.

01
Sync to your warehouse
Land 11 Help Scout tables in 50+ destinations on a schedule you control.
02
Incremental syncs
Pull only the records that changed since the last run instead of reloading everything.
03
One authorization
Authenticate Help Scout once and Airbyte keeps every scheduled sync running on it.
04
Cloud or self-hosted
Run the Help Scout connector on Cloud, OSS, Hybrid.

11 streams

Every table you can sync from Help Scout

conversationsIncremental
Primary key id
Pagination DefaultPaginator
Sync modes FullIncr.
conversation_threadsIncremental
Primary key id
Pagination DefaultPaginator
Sync modes FullIncr.
customersIncremental
Primary key id
Pagination DefaultPaginator
Sync modes FullIncr.
inboxes
Primary key id
Pagination DefaultPaginator
Sync modes FullIncr.
inbox_custom_fields
Primary key id
Pagination DefaultPaginator
Sync modes FullIncr.
inbox_folders
Primary key id
Pagination DefaultPaginator
Sync modes FullIncr.

conversationsIncremental
Primary key	id
Pagination	DefaultPaginator
Sync modes	FullIncr.

conversation_threadsIncremental
Primary key	id
Pagination	DefaultPaginator
Sync modes	FullIncr.

customersIncremental
Primary key	id
Pagination	DefaultPaginator
Sync modes	FullIncr.

inboxes
Primary key	id
Pagination	DefaultPaginator
Sync modes	FullIncr.

inbox_custom_fields
Primary key	id
Pagination	DefaultPaginator
Sync modes	FullIncr.

inbox_folders
Primary key	id
Pagination	DefaultPaginator
Sync modes	FullIncr.

Setup

Live in three steps

Get your Help Scout credentials from the vendor dashboard or developer settings.
Configure the source in Airbyte with the required connection fields.
Pick a destination, choose streams, set full refresh or incremental, and schedule syncs.

Configuration fields

Help Scout configuration fields
Field	Type	Description
client_id*	string	Not documented.
client_secret*	string	Not documented.
start_date*	string	Not documented.

Hybrid deployment

Sovereign by architecture, not by policy.

The data plane runs in your environment. Records, credentials and keys stay with you; the control plane only receives configuration and job metadata.

Cloud
OSS
Hybrid

Your environment

DataConnectorsCredentialsKeys

↕ metadata only

Airbyte control plane

OrchestrationMonitoringUI

FAQ

Help Scout connector questions

What data can I sync from Help Scout with Airbyte?

11 streams: conversations, conversation threads, customers, inboxes, inbox custom fields, inbox folders, users, workflows, tags, teams, team members.

Does the Help Scout connector support incremental sync?

Yes. conversations, conversation threads, customers support incremental sync, and every documented stream supports full refresh.

Where can I run the Help Scout connector?

Run the Help Scout connector on Cloud, OSS, Hybrid. Hybrid deployments keep the data plane in your environment while the control plane orchestrates syncs.

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