Data Integration for Wireless Telecommunications

Unify BSS, OSS, billing, and network data for real-time analytics. Accelerate revenue assurance, reduce churn, and optimize 5G networks.

Industry-Specific Outcomes

Revenue assurance from billing and CDR data integration

Customer 360 analytics for proactive churn prediction

5G network performance monitoring and optimization

Network slicing billing and usage analytics

IoT device telemetry integration and analytics

Popular Connector Workflows

Source System
Destination
Use Case
Twilio
BigQuery
CDR analytics for revenue assurance and fraud detection
PostgreSQL
Snowflake
Billing data consolidation for revenue assurance reporting
REST API
BigQuery
Network performance monitoring and alerting dashboards
Kafka
Snowflake
5G event streaming for network analytics and optimization
MySQL
BigQuery
Customer data integration for churn prediction models

Telecom Data Integration Architecture

End-to-end pipeline from network elements, BSS, OSS, and billing systems to analytics platforms.

Without such an integrated 360-degree view of customer engagement data, it was challenging for internal product teams to reach the right customers at the right time through push notifications or email messages. With Airbyte, we were able to save up to 10% of the marketing budget. In addition, the savings obtained with Airbyte helps the company reinvest into the business to lead to a higher return on marketing investment.
Konrad Schlatte
,
Data Engineer
,
PensionBee

Compliance Considerations

  • FCC CPNI compliance with 7-day breach notification requirements

  • GDPR Article 32 encryption and access controls

  • ePrivacy Directive traffic and location data protection

  • SOC 2 Type II certified infrastructure and operations

Recommended Connectors

See all connectors

Salesforce

CRM data for customer accounts, contracts, and service management

Netsuite

Subscription billing and revenue management

Zendesk Support

Customer support tickets and service request tracking

Twilio

Communications data including SMS campaigns and call logs

Snowflake destination

Data warehouse for customer analytics and network performance reporting

BigQuery

Analytics data warehouse for usage patterns and customer insights

Related Resources

Real-time Data Processing

IoT Data Integration

Customer Data Integration

How to sync Twilio to BigQuery

Modernize Telecom Data Integration

Move faster with secure, compliant, and open-source data integration.