Data Integration for Telecommunications

Unify network telemetry, billing systems, and customer data across OSS/BSS platforms. Enable robust analytics for churn prediction, fraud detection, and network optimization.

Industry-Specific Outcomes

CDR processing for billing accuracy

Network performance monitoring and predictive maintenance

Customer 360 analytics from unified BSS data

IoT device telemetry aggregation and insights

Fraud detection across network and billing systems

Popular Connector Workflows

Source System
Destination
Use Case
Twilio
Snowflake
Voice and messaging analytics for customer experience
RingCentral
BigQuery
Contact center performance and quality monitoring
Zendesk Talk
Snowflake
Customer support voice interaction analytics
Stripe
Snowflake
Subscription billing and revenue reconciliation
Genesys
BigQuery
Omnichannel customer journey analytics

Telecommunications Data Pipeline Architecture

Consolidate network systems, billing platforms, and customer touchpoints into unified analytics layer for operational intelligence.

Airbyte is a critical tool for our company because we use it in the operations of our core platform to move data from point A to point B. In addition, Airbyte made it possible to release and fund our microservices independently, shortening the release cycle time from multiple months to only a few days.
Jins Kadwood
,
CTO
,
AgriDigital

Compliance Considerations

  • CPNI protection under FCC 47 CFR 64

  • GDPR and ePrivacy for subscriber data

  • CALEA lawful intercept capabilities

  • ISO 27001 and SOC 2 Type II

Recommended Connectors

See all connectors

Salesforce

CRM for customer account management and service data

Twilio

Call logs, SMS records, and communication analytics

Zendesk Support

Customer support tickets and service interactions

Aircall

Contact center data and call routing metrics

Snowflake destination

Data warehouse for consolidated telecom analytics

BigQuery

Analytics platform for network and customer insights

Related Resources

Real-Time Data Processing

IoT Data Integration

How to sync Twilio to Snowflake Data Cloud

Change Data Capture Definition Methods and Benefits

Modernize Telecom Data Integration

Move faster with secure, compliant, and open-source data integration.