Data Integration for Telecommunications

Unify BSS, OSS, and network data across your infrastructure. Enable actionable analytics, predictive maintenance, and superior customer experiences at scale.

Industry-Specific Outcomes

Network performance monitoring and predictive maintenance analytics

Customer churn prediction using unified BSS, OSS, and CRM data

Revenue assurance through automated billing reconciliation across systems

Fraud detection pipelines analyzing call detail records

5G network slicing orchestration with performance analytics

Popular Connector Workflows

Source System
Destination
Use Case
Postgres
Snowflake
BSS billing data for revenue analytics and assurance
Twilio
BigQuery
Communications data for customer experience insights and reporting
RingCentral
Snowflake
Call center analytics and agent performance tracking
MySQL
BigQuery
Network inventory tracking and asset management dashboards
Kafka
Snowflake
Robust network telemetry and event streaming analytics

Telecommunications Data Pipeline Architecture

Unified data flow from BSS, OSS, and network systems through Airbyte to analytics platforms for operational intelligence.

Without such an integrated 360-degree view of customer engagement data, it was challenging for internal product teams to reach the right customers at the right time through push notifications or email messages. With Airbyte, we were able to save up to 10% of the marketing budget. In addition, the savings obtained with Airbyte helps the company reinvest into the business to lead to a higher return on marketing investment.
Konrad Schlatte
,
Data Engineer
,
PensionBee

Compliance Considerations

  • FCC CPNI compliance with encryption and access controls

  • GDPR Article 32 data security and breach notification

  • CALEA lawful intercept capabilities with audit logging

  • TM Forum standards for data governance and interoperability

Recommended Connectors

See all connectors

Salesforce

CRM for customer lifecycle management and subscriber data

Twilio

call, SMS, and communications data for service analytics

Zendesk Support

customer support tickets and service quality tracking

Zoho Analytics metadata api

subscription billing and revenue management for telecom services

Snowflake

data warehouse for network analytics and customer insights

BigQuery

data warehouse for usage patterns and revenue analytics

Related Resources

Real-Time Data Processing

IoT Data Integration

Streaming Data Pipeline

How to sync Twilio to BigQuery

Modernize Telecommunications Data Integration

Move faster with secure, compliant, and open-source data integration.