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FAQs
What is ETL?
ETL, an acronym for Extract, Transform, Load, is a vital data integration process. It involves extracting data from diverse sources, transforming it into a usable format, and loading it into a database, data warehouse or data lake. This process enables meaningful data analysis, enhancing business intelligence.
Vitally is a customer engagement platform for B2B SaaS companies to drive a world-class customer experience and eliminate churn. Our easy-to-use platform integrates all your customer data and provides a 360 degree view into the metrics that matter most to you, allows you to set up health scores and notifications, and create powerful automationplaybooks.
Vitally's API provides access to a wide range of data related to customer success and engagement. The following are the categories of data that can be accessed through Vitally's API:
1. Account Data: This includes information about the customer's account, such as account name, account ID, and account status.
2. User Data: This includes information about the users associated with the account, such as user name, user ID, and user role.
3. Activity Data: This includes information about the activities performed by the users, such as login activity, feature usage, and engagement metrics.
4. Support Data: This includes information about the customer support interactions, such as support tickets, chat logs, and email conversations.
5. Health Data: This includes information about the health of the customer account, such as usage trends, churn risk, and renewal probability.
6. Feedback Data: This includes information about the customer feedback, such as survey responses, NPS scores, and customer reviews.
Overall, Vitally's API provides a comprehensive set of data that can be used to gain insights into customer behavior, engagement, and satisfaction, and to optimize customer success strategies.
What is ELT?
ELT, standing for Extract, Load, Transform, is a modern take on the traditional ETL data integration process. In ELT, data is first extracted from various sources, loaded directly into a data warehouse, and then transformed. This approach enhances data processing speed, analytical flexibility and autonomy.
Difference between ETL and ELT?
ETL and ELT are critical data integration strategies with key differences. ETL (Extract, Transform, Load) transforms data before loading, ideal for structured data. In contrast, ELT (Extract, Load, Transform) loads data before transformation, perfect for processing large, diverse data sets in modern data warehouses. ELT is becoming the new standard as it offers a lot more flexibility and autonomy to data analysts.
Vitally is a customer engagement platform for B2B SaaS companies to drive a world-class customer experience and eliminate churn. Our easy-to-use platform integrates all your customer data and provides a 360 degree view into the metrics that matter most to you, allows you to set up health scores and notifications, and create powerful automationplaybooks.
S3 Glue is a server less, salable data integration service that makes it easier to discover, prepare, move, and integrate data from multiple sources for analytics, machine learning, and application development. It provides all the capabilities required for data integration, so you can get insights and put your data to use in minutes instead of months. With S3 Glue, there is no infrastructure to set up or manage. You can pay only for the resources consumed while your jobs are continuing.
1. First, navigate to the Vitally source connector page on Airbyte.com.
2. Click on the "Create a new connection" button.
3. Enter a name for your connection and click "Next".
4. Enter your Vitally API key in the "API Key" field.
5. Click "Test" to ensure that the connection is successful.
6. If the test is successful, click "Next".
7. Select the tables you want to replicate from Vitally.
8. Click "Create connection" to finalize the setup.
9. Once the connection is created, you can run a sync to start replicating data from Vitally to your destination.
10. You can also schedule regular syncs to keep your data up-to-date.
Note: It is important to ensure that your Vitally API key has the necessary permissions to access the data you want to replicate. For more information on Vitally API keys, refer to the Vitally documentation.
1. Log in to your Airbyte account and navigate to the "Destinations" tab.
2. Click on "Add Destination" and select "S3 Glue" from the list of available connectors.
3. Enter your AWS access key ID and secret access key in the appropriate fields.
4. Select the AWS region where you want to store your data.
5. Enter the name of the S3 bucket where you want to store your data.
6. Choose the format in which you want to store your data (e.g. CSV, JSON, Parquet).
7. Enter the prefix for your data files (e.g. "mydata/").
8. Choose whether you want to compress your data files (e.g. Gzip).
9. Click on "Test Connection" to ensure that Airbyte can connect to your S3 Glue destination.
10. If the connection is successful, click on "Save" to save your S3 Glue destination configuration.
With Airbyte, creating data pipelines take minutes, and the data integration possibilities are endless. Airbyte supports the largest catalog of API tools, databases, and files, among other sources. Airbyte's connectors are open-source, so you can add any custom objects to the connector, or even build a new connector from scratch without any local dev environment or any data engineer within 10 minutes with the no-code connector builder.
We look forward to seeing you make use of it! We invite you to join the conversation on our community Slack Channel, or sign up for our newsletter. You should also check out other Airbyte tutorials, and Airbyte’s content hub!
What should you do next?
Hope you enjoyed the reading. Here are the 3 ways we can help you in your data journey:
What should you do next?
Hope you enjoyed the reading. Here are the 3 ways we can help you in your data journey:
Ready to get started?
Frequently Asked Questions
Vitally's API provides access to a wide range of data related to customer success and engagement. The following are the categories of data that can be accessed through Vitally's API:
1. Account Data: This includes information about the customer's account, such as account name, account ID, and account status.
2. User Data: This includes information about the users associated with the account, such as user name, user ID, and user role.
3. Activity Data: This includes information about the activities performed by the users, such as login activity, feature usage, and engagement metrics.
4. Support Data: This includes information about the customer support interactions, such as support tickets, chat logs, and email conversations.
5. Health Data: This includes information about the health of the customer account, such as usage trends, churn risk, and renewal probability.
6. Feedback Data: This includes information about the customer feedback, such as survey responses, NPS scores, and customer reviews.
Overall, Vitally's API provides a comprehensive set of data that can be used to gain insights into customer behavior, engagement, and satisfaction, and to optimize customer success strategies.
What should you do next?
Hope you enjoyed the reading. Here are the 3 ways we can help you in your data journey: