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FAQs
What is ETL?
ETL, an acronym for Extract, Transform, Load, is a vital data integration process. It involves extracting data from diverse sources, transforming it into a usable format, and loading it into a database, data warehouse or data lake. This process enables meaningful data analysis, enhancing business intelligence.
Vitally is a customer engagement platform for B2B SaaS companies to drive a world-class customer experience and eliminate churn. Our easy-to-use platform integrates all your customer data and provides a 360 degree view into the metrics that matter most to you, allows you to set up health scores and notifications, and create powerful automationplaybooks.
Vitally's API provides access to a wide range of data related to customer success and engagement. The following are the categories of data that can be accessed through Vitally's API:
1. Account Data: This includes information about the customer's account, such as account name, account ID, and account status.
2. User Data: This includes information about the users associated with the account, such as user name, user ID, and user role.
3. Activity Data: This includes information about the activities performed by the users, such as login activity, feature usage, and engagement metrics.
4. Support Data: This includes information about the customer support interactions, such as support tickets, chat logs, and email conversations.
5. Health Data: This includes information about the health of the customer account, such as usage trends, churn risk, and renewal probability.
6. Feedback Data: This includes information about the customer feedback, such as survey responses, NPS scores, and customer reviews.
Overall, Vitally's API provides a comprehensive set of data that can be used to gain insights into customer behavior, engagement, and satisfaction, and to optimize customer success strategies.
What is ELT?
ELT, standing for Extract, Load, Transform, is a modern take on the traditional ETL data integration process. In ELT, data is first extracted from various sources, loaded directly into a data warehouse, and then transformed. This approach enhances data processing speed, analytical flexibility and autonomy.
Difference between ETL and ELT?
ETL and ELT are critical data integration strategies with key differences. ETL (Extract, Transform, Load) transforms data before loading, ideal for structured data. In contrast, ELT (Extract, Load, Transform) loads data before transformation, perfect for processing large, diverse data sets in modern data warehouses. ELT is becoming the new standard as it offers a lot more flexibility and autonomy to data analysts.
Vitally is a customer engagement platform for B2B SaaS companies to drive a world-class customer experience and eliminate churn. Our easy-to-use platform integrates all your customer data and provides a 360 degree view into the metrics that matter most to you, allows you to set up health scores and notifications, and create powerful automationplaybooks.
BigQuery is an enterprise data warehouse that draws on the processing power of Google Cloud Storage to enable fast processing of SQL queries through massive datasets. BigQuery helps businesses select the most appropriate software provider to assemble their data, based on the platforms the business uses. Once a business’ data is acculumated, it is moved into BigQuery. The company controls access to the data, but BigQuery stores and processes it for greater speed and convenience.
1. First, navigate to the Vitally source connector page on Airbyte.com.
2. Click on the "Create a new connection" button.
3. Enter a name for your connection and click "Next".
4. Enter your Vitally API key in the "API Key" field.
5. Click "Test" to ensure that the connection is successful.
6. If the test is successful, click "Next".
7. Select the tables you want to replicate from Vitally.
8. Click "Create connection" to finalize the setup.
9. Once the connection is created, you can run a sync to start replicating data from Vitally to your destination.
10. You can also schedule regular syncs to keep your data up-to-date.
Note: It is important to ensure that your Vitally API key has the necessary permissions to access the data you want to replicate. For more information on Vitally API keys, refer to the Vitally documentation.
1. First, navigate to the Airbyte dashboard and select the "Destinations" tab on the left-hand side of the screen.
2. Scroll down until you find the "BigQuery" destination connector and click on it.
3. Click the "Create Destination" button to begin setting up your BigQuery destination.
4. Enter your Google Cloud Platform project ID and service account credentials in the appropriate fields.
5. Next, select the dataset you want to use for your destination and enter the table prefix you want to use.
6. Choose the schema mapping for your data, which will determine how your data is organized in BigQuery.
7. Finally, review your settings and click the "Create Destination" button to complete the setup process.
8. Once your destination is created, you can begin configuring your source connectors to start syncing data to BigQuery.
9. To do this, navigate to the "Sources" tab on the left-hand side of the screen and select the source connector you want to use.
10. Follow the prompts to enter your source credentials and configure your sync settings.
11. When you reach the "Destination" step, select your BigQuery destination from the dropdown menu and choose the dataset and table prefix you want to use.
12. Review your settings and click the "Create Connection" button to start syncing data from your source to your BigQuery destination.
With Airbyte, creating data pipelines take minutes, and the data integration possibilities are endless. Airbyte supports the largest catalog of API tools, databases, and files, among other sources. Airbyte's connectors are open-source, so you can add any custom objects to the connector, or even build a new connector from scratch without any local dev environment or any data engineer within 10 minutes with the no-code connector builder.
We look forward to seeing you make use of it! We invite you to join the conversation on our community Slack Channel, or sign up for our newsletter. You should also check out other Airbyte tutorials, and Airbyte’s content hub!
What should you do next?
Hope you enjoyed the reading. Here are the 3 ways we can help you in your data journey:
What should you do next?
Hope you enjoyed the reading. Here are the 3 ways we can help you in your data journey:
Ready to get started?
Frequently Asked Questions
Vitally's API provides access to a wide range of data related to customer success and engagement. The following are the categories of data that can be accessed through Vitally's API:
1. Account Data: This includes information about the customer's account, such as account name, account ID, and account status.
2. User Data: This includes information about the users associated with the account, such as user name, user ID, and user role.
3. Activity Data: This includes information about the activities performed by the users, such as login activity, feature usage, and engagement metrics.
4. Support Data: This includes information about the customer support interactions, such as support tickets, chat logs, and email conversations.
5. Health Data: This includes information about the health of the customer account, such as usage trends, churn risk, and renewal probability.
6. Feedback Data: This includes information about the customer feedback, such as survey responses, NPS scores, and customer reviews.
Overall, Vitally's API provides a comprehensive set of data that can be used to gain insights into customer behavior, engagement, and satisfaction, and to optimize customer success strategies.
What should you do next?
Hope you enjoyed the reading. Here are the 3 ways we can help you in your data journey: