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Log into your Delighted account. Navigate to the "Survey" or "Reports" section where you can view the feedback or data you wish to export. Ensure you have the necessary permissions to access and export this data.
Look for the export option within Delighted, typically found in the settings or actions menu of the data page. Choose to export the data in a CSV format, as this is a widely supported format that can be easily imported into Google Sheets.
After initiating the export, download the CSV file to your local computer. Confirm that the file has been saved correctly by checking the download location and ensuring that the file is not corrupted or incomplete.
Go to Google Sheets (sheets.google.com) and log in with your Google account. Create a new spreadsheet by selecting “Blank”� from the template options. This will serve as the destination for your Delighted data.
In your new Google Sheet, click on “File”� in the top menu, then select “Import.”� In the import dialog, choose “Upload”� and drag your CSV file into the window or select it from your computer. Opt for “Replace spreadsheet”� if you want to overwrite any existing data in the sheet, or “Insert new sheet(s)”� if you prefer to keep existing data.
Once the CSV data is imported, review the data layout in Google Sheets. Adjust column widths, apply filters, and format text as needed to enhance readability and usability. Ensure that all necessary data is correctly aligned and that column headers match the expected data types.
Perform a final check to verify that the data has been transferred accurately. Compare a few records from the original Delighted export with the data in Google Sheets to ensure that there are no discrepancies or missing information. Make any necessary adjustments or corrections.
By following these steps, you can manually transfer your data from Delighted to Google Sheets without relying on third-party connectors or integrations, ensuring full control over your data handling process.
FAQs
What is ETL?
ETL, an acronym for Extract, Transform, Load, is a vital data integration process. It involves extracting data from diverse sources, transforming it into a usable format, and loading it into a database, data warehouse or data lake. This process enables meaningful data analysis, enhancing business intelligence.
Delighted assists businesses connect with their customers learning, improving, and delighting.It is well known for delivering some of the most innovative functionality for customer experience management. Delighted is completely the self-serve experience management platform of choice for the worldwide top brands. It helps to collect and analyze survey feedback through Delighted. Get set up in minutes, no technical knowledge needed. Delight helps to build long-lasting relationships and deliver great service experience.
Delighted's API provides access to various types of data related to customer feedback and satisfaction. The categories of data that can be accessed through Delighted's API are:
1. Survey Responses: This includes all the responses received from customers through Delighted's surveys. It includes both quantitative and qualitative data.
2. Metrics: This includes various metrics related to customer satisfaction, such as Net Promoter Score (NPS), Customer Satisfaction Score (CSAT), and Customer Effort Score (CES).
3. Trends: This includes trends related to customer feedback and satisfaction over time. It helps businesses to identify patterns and make data-driven decisions.
4. Segmentation: This includes data related to customer segments, such as demographics, location, and behavior. It helps businesses to understand their customers better and tailor their offerings accordingly.
5. Integrations: Delighted's API also provides access to data from various integrations, such as Salesforce, HubSpot, and Slack. It helps businesses to streamline their workflows and improve their customer experience. Overall, Delighted's API provides a comprehensive set of data that businesses can use to measure and improve their customer satisfaction.
What is ELT?
ELT, standing for Extract, Load, Transform, is a modern take on the traditional ETL data integration process. In ELT, data is first extracted from various sources, loaded directly into a data warehouse, and then transformed. This approach enhances data processing speed, analytical flexibility and autonomy.
Difference between ETL and ELT?
ETL and ELT are critical data integration strategies with key differences. ETL (Extract, Transform, Load) transforms data before loading, ideal for structured data. In contrast, ELT (Extract, Load, Transform) loads data before transformation, perfect for processing large, diverse data sets in modern data warehouses. ELT is becoming the new standard as it offers a lot more flexibility and autonomy to data analysts.
What should you do next?
Hope you enjoyed the reading. Here are the 3 ways we can help you in your data journey: