Dixa is the customer service platform that has everything you need for connected experiences. Dixa is also a conversational customer engagement software that connects brands with customers through real-time communication. It is The Customer Friendship Platform that helps brands to build stronger bonds with their customers and eliminate bad customer service through unifying all communication channels and customer data in one platform. Dixa is a rapid growing multichannel customer service software which provides the best experience for agents and customers alike.
Microsoft SQL Server is a relational database management (RDBMS) built by Microsoft. As a database server, its primary function is to store and retrieve data upon the request of other software applications, either from the same computer or a different computer across a network—including the internet. To serve the needs of different audiences and workload sizes, Microsoft offers multiple editions (at least 12) of its Microsoft SQL Server.
1. First, navigate to the Dixa source connector page on Airbyte.com.
2. Click on the "Create a new connection" button.
3. Enter a name for your connection and click "Next".
4. Enter your Dixa API credentials, including your API key and API secret.
5. Click "Test" to ensure that your credentials are correct and that Airbyte can connect to your Dixa account.
6. Once the test is successful, click "Next".
7. Select the data you want to replicate from Dixa, such as conversations, customers, or agents.
8. Choose the replication frequency and the initial replication start date.
9. Click "Create connection" to save your settings and start replicating data from Dixa to Airbyte. 10. You can monitor the progress of your replication in the Airbyte dashboard and view the data in your destination data warehouse or data lake.
1. Open the Airbyte platform and navigate to the "Destinations" tab on the left-hand side of the screen.
2. Scroll down until you find the "MSSQL - SQL Server" connector and click on it.
3. Click on the "Create new destination" button.
4. Fill in the required information, including the destination name, host, port, database name, username, and password.
5. Click on the "Test connection" button to ensure that the connection is successful.
6. Once the connection is successful, click on the "Save" button to save the destination.
7. Navigate to the "Sources" tab on the left-hand side of the screen and select the source that you want to connect to the MSSQL - SQL Server destination.
8. Click on the "Create new connection" button.
9. Select the MSSQL - SQL Server destination that you just created from the drop-down menu.
10. Fill in the required information for the source, including the source name, host, port, database name, username, and password.
11. Click on the "Test connection" button to ensure that the connection is successful.
12. Once the connection is successful, click on the "Save" button to save the connection.13. You can now start syncing data from your source to your MSSQL - SQL Server destination.
With Airbyte, creating data pipelines take minutes, and the data integration possibilities are endless. Airbyte supports the largest catalog of API tools, databases, and files, among other sources. Airbyte's connectors are open-source, so you can add any custom objects to the connector, or even build a new connector from scratch without any local dev environment or any data engineer within 10 minutes with the no-code connector builder.
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Hope you enjoyed the reading. Here are the 3 ways we can help you in your data journey:
What should you do next?
Hope you enjoyed the reading. Here are the 3 ways we can help you in your data journey:
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Frequently Asked Questions
Dixa's API provides access to a wide range of data related to customer interactions and support activities. The following are the categories of data that can be accessed through Dixa's API:
1. Conversations: This includes data related to customer conversations such as chat transcripts, call recordings, and email threads.
2. Customers: This includes data related to customer profiles such as contact information, purchase history, and preferences.
3. Agents: This includes data related to agent profiles such as performance metrics, availability, and skills.
4. Tickets: This includes data related to support tickets such as status, priority, and resolution time.
5. Analytics: This includes data related to performance metrics such as response time, resolution rate, and customer satisfaction.
6. Integrations: This includes data related to third-party integrations such as CRM systems, marketing automation tools, and payment gateways.
Overall, Dixa's API provides a comprehensive set of data that can be used to improve customer support operations and enhance the customer experience.