Sync from Genesys to Clickhouse

with open data movement

Extract and load (ELT) your Genesys data into Clickhouse in minutes with our open-source data integration connector.

Eliminate the time you spend on building and maintaining your data pipelines by integrating your data with Airbyte instead.
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Start syncing data from Genesys to Clickhouse in three easy steps

1

Setup a Genesys connector in Airbyte

Connect to Genesys or one of 400 Airbyte data sources through simple account authentication

2

Set up Clickhouse as the destination connector

Connect to Clickhouse or one of 50+ Airbyte data destinations through simple account authentication

3

Sync your Data

This includes selecting the data you want to extract - streams and columns -, the sync frequency, where in Clickhouse you want that data to be loaded.

LOVED by 10,000 (DATA) ENGINEERS

Ship more quickly with the only solution that fits ALL your needs.

As your tools and edge cases grow, you deserve an extensible and open ELT solution that eliminates the time you spend on building and maintaining data pipelines

Leverage the largest catalog of  connectors

Airbyte’s catalog of 300+ pre-built, no-code connectors is the largest in the industry and is doubling every year, thanks to its open-source community, while closed-source catalogs have plateaued.

Cover your custom needs with our extensibility

Build custom connectors in 10 min with our Connector Development Kit (CDK), and get them maintained by us or our community. Add them to Airbyte to enable your whole team to leverage them.
Customize ANY Airbyte connectors to address Your custom needs. Our connector’s code is open-source, so you can edit it as you see fit.

Reliability at every level

Airbyte ensure your team’s time is no longer time spent on maintenance with our reliability SLAs on our GA connectors.
Airbyte will also give you visibility and control of your data freshness at the stream level for all your connections.

It’s never been easier to integrate your Genesys data into Clickhouse

Airbyte Open Source

Self-host the leading open-source data movement platform with the largest catalog of ELT connectors.

Airbyte Cloud

The easiest way to address all your ELT needs. Largest catalog of connectors, all customizable.

Airbyte Enterprise

The best way to run Airbyte in self-hosted, with services and features that drive reliability, scalability, and compliance.
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Why choose Airbyte as the backbone of your data infrastructure?

Keep your data engineering costs in check

Building and maintaining custom connectors have become 5x easier with Airbyte. Enable your data engineering teams to focus on projects that are more valuable to your business.
Given 44% of data teams are spent on maintaining brittle in-house connectors, this is a new level of internal resources that you get back.

Get Airbyte hosted where you need it to be

Airbyte helps you deploy your pipelines in production with two deployment options for the data plane:
  • Airbyte Cloud: Have it hosted by us, with all the security you need (SOC2, ISO, GDPR, HIPAA Conduit).
  • Airbyte Enterprise: Have it hosted within your own infrastructure, so your data and secrets never leave it.

White-glove enterprise-level support

With an average response rate of 10 minutes or less and a Customer Satisfaction score of 96/100, our team is ready to support your data integration journey all over the world.

Including for your Airbyte Open Source instance with our premium support.
Case study
Consolidating data silos at Fnatic

Fnatic, based out of London, is the world's leading esports organization, with a winning legacy of 16 years and counting in over 28 different titles, generating over 13m USD in prize money. Fnatic has an engaged follower base of 14m across their social media platforms and hundreds of millions of people watch their teams compete in League of Legends, CS:GO, Dota 2, Rainbow Six Siege, and many more titles every year.

FAQs

What is ETL?

ETL, an acronym for Extract, Transform, Load, is a vital data integration process. It involves extracting data from diverse sources, transforming it into a usable format, and loading it into a database, data warehouse or data lake. This process enables meaningful data analysis, enhancing business intelligence.

What is Genesys?

Genesys is a cloud-based customer experience platform that helps businesses improve their customer interactions across all channels, including voice, email, chat, and social media. The platform provides a range of tools and features, including intelligent routing, self-service options, and real-time analytics, to help businesses deliver personalized and efficient customer experiences. Genesys also offers integrations with popular CRM and marketing automation systems, as well as AI-powered chatbots and virtual assistants to automate routine tasks and improve customer engagement. With Genesys, businesses can streamline their customer service operations, reduce costs, and increase customer satisfaction.

What is Clickhouse?

ClickHouse is an open-source, column-oriented OLAP database management system that allows users to generate analytical reports using SQL queries. Also offered as a secure and scalable service in the cloud, ClickHouse Cloud allows anyone to effortlessly take advantage of efficient real time analytical processing​.

What data can you extract from Genesys?

Genesys's API provides access to a wide range of data related to customer interactions and contact center operations. The following are the categories of data that can be accessed through Genesys's API:

1. Customer data: This includes information about customers such as their name, contact details, and previous interactions with the contact center.

2. Interaction data: This includes data related to customer interactions such as call recordings, chat transcripts, and email conversations.

3. Agent data: This includes information about agents such as their availability, skills, and performance metrics.

4. Queue data: This includes data related to the queues in the contact center such as the number of calls waiting, average wait time, and service level.

5. Routing data: This includes data related to the routing of interactions such as the routing strategy, routing rules, and routing statistics.

6. Reporting data: This includes data related to contact center performance such as call volume, handle time, and customer satisfaction scores.

7. Configuration data: This includes data related to the configuration of the contact center such as the IVR menu, agent groups, and business hours.

Overall, Genesys's API provides access to a comprehensive set of data that can be used to improve customer experience, optimize contact center operations, and drive business outcomes.

How do I transfer data from Genesys to Clickhouse?

This can be done by building a data pipeline manually, usually a Python script (you can leverage a tool as Apache Airflow for this). This process can take more than a full week of development. Or it can be done in minutes on Airbyte in three easy steps: 
1. Set up Genesys as a source connector (using Auth, or usually an API key)
2. Set up Clickhouse as a destination connector
3. Define which data you want to transfer and how frequently
You can choose to self-host the pipeline using Airbyte Open Source or have it managed for you with Airbyte Cloud. 

What are top ETL tools to extract data from

The most prominent ETL tools to transfer data from Genesys to Clickhouse include:
- Airbyte
- Fivetran
- StitchData
- Matillion
- Talend Data Integration
These tools help in extracting data from Genesys and various sources (APIs, databases, and more), transforming it efficiently, and loading it into Clickhouse and other databases, data warehouses and data lakes, enhancing data management capabilities.

What is ELT?

ELT, standing for Extract, Load, Transform, is a modern take on the traditional ETL data integration process. In ELT, data is first extracted from various sources, loaded directly into a data warehouse, and then transformed. This approach enhances data processing speed, analytical flexibility and autonomy.

Difference between ETL and ELT?

ETL and ELT are critical data integration strategies with key differences. ETL (Extract, Transform, Load) transforms data before loading, ideal for structured data. In contrast, ELT (Extract, Load, Transform) loads data before transformation, perfect for processing large, diverse data sets in modern data warehouses. ELT is becoming the new standard as it offers a lot more flexibility and autonomy to data analysts.

Genesys to Clickhouse in minutes.

ETL your Genesys data into Clickhouse, in minutes, for free, with our open-source data integration connectors. In the format you need with post-load transformation.

We don't support the
Clickhouse
connector yet. Scroll down to upvote and prioritize it, or check our Connector Development Kit to build it within 2 hours.
We don't support the
Genesys
connector yet. Scroll down to upvote and prioritize it, or check our Connector Development Kit to build it within 2 hours.
We don't support the
Genesys
and
Clickhouse
connectors yet. Scroll down to upvote and prioritize them, or check our Connector Development Kit to build it within 2 hours.

Select the Genesys data that you want to replicate.

The Genesys source connector can be used to sync the following tables:

Locations
Includes Overview, Create a phone, Locations APIs, Provisioning Telephony, Stations APIs, and Telephony APIs.
Routing
Includes Routing APIs, Available Media Types, and an Overview of Improved Estimated Wait Time.
Stations
Stations
Users
Includes Users APIs, Creating and Updating a User, and User Provisioning Guide.

About Genesys

Genesys is a cloud-based customer experience platform that helps businesses improve their customer interactions across all channels, including voice, email, chat, and social media. The platform provides a range of tools and features, including intelligent routing, self-service options, and real-time analytics, to help businesses deliver personalized and efficient customer experiences. Genesys also offers integrations with popular CRM and marketing automation systems, as well as AI-powered chatbots and virtual assistants to automate routine tasks and improve customer engagement. With Genesys, businesses can streamline their customer service operations, reduce costs, and increase customer satisfaction.

Start analyzing your Genesys data in minutes with the right data transformation

airbyte data transformation screenshot

Full control over the data

You select the data you want to replicate, and this for each destination you want to replicate your

Genesys

data to.

Normalized schemas

You can opt for getting the raw data, or to explode all nested API objects in separate tables.

Custom transformation via dbt

You can add any dbt transformation model you want and even sequence them in the order you need, so you get the data in the exact format you need at your cloud data warehouse, lake or data base.

Airbyte is designed to address 100% of your Clickhouse needs

calendar icon

Scheduled updates

Automate replications with recurring incremental updates to

Clickhouse

.

play
Replicate Salesforce data to Snowflake with incremental

Manual full refresh

Easily re-sync all your data when

Clickhouse

has been desynchronized from the data source.

Change Data Capture for databases

Ensure your database are up to date with log-based incremental replication.

play
Check how log replication works for PostgreSQL

About Clickhouse

ClickHouse is an open-source, column-oriented OLAP database management system that allows users to generate analytical reports using SQL queries. Also offered as a secure and scalable service in the cloud, ClickHouse Cloud allows anyone to effortlessly take advantage of efficient real time analytical processing​.

Why Choose Airbyte for your Genesys and Clickhouse data integration

Airbyte is the new open-source ETL platform, and enables you to replicate your

Genesys

data in the destination of your choice, in minutes.

Maintenance-free

Heading

connector

Just authenticate your Genesys account and destination, and your new Genesys data integration will adapt to schema / API changes.

Extensible as open-sourced

With Airbyte, you can easily adapt the open-source Genesys ETL connector to your exact needs. All connectors are open-sourced.

No more security compliance issues​

Use Airbyte’s open-source edition to test your data pipeline without going through 3rd-party services. This will make your security team happy.

Normalized schemas​

Engineers can opt for raw data, analysts for normalized schemas. Airbyte offers several options that you can leverage with dbt.

Orchestration & scheduling​

Airbyte integrates with your existing stack. It can run with Airflow & Kubernetes and more are coming.

Monitoring & alerts on your terms​

Delays happen. We log everything and let you know when issues arise. Use our webhook to get notifications the way you want.

Genesys To ClickHouse in minutes

ETL your Genesys data into Clickhouse, in minutes, for free, with our open-source data integration connectors. In the format you need with post-load transformation.

We don't support the
Genesys
connector yet. Scroll down to upvote and prioritize it, or check our Connector Development Kit to build it within 2 hours.
We don't support the
Clickhouse
connector yet. Scroll down to upvote and prioritize it, or check our Connector Development Kit to build it within 2 hours.
We don't support the
Genesys
and
Clickhouse
connectors yet. Scroll down to upvote and prioritize them, or check our Connector Development Kit to build it within 2 hours.

Airbyte is designed to address 100% of your Genesys database needs.

Full control over the data

The 

Genesys

 source does not alter the schema present in your database. Depending on the destination connected to this source, however, the schema may be altered.

calendar icon

Scheduled updates

Automate replications with recurring incremental updates.

Log-based incremental replication

Ensure your database are up to date with log-based incremental replication.

play
Check how log replication works for PostgreSQL

About Genesys

Genesys is a cloud-based customer experience platform that helps businesses improve their customer interactions across all channels, including voice, email, chat, and social media. The platform provides a range of tools and features, including intelligent routing, self-service options, and real-time analytics, to help businesses deliver personalized and efficient customer experiences. Genesys also offers integrations with popular CRM and marketing automation systems, as well as AI-powered chatbots and virtual assistants to automate routine tasks and improve customer engagement. With Genesys, businesses can streamline their customer service operations, reduce costs, and increase customer satisfaction.

Start analyzing your Genesys data in minutes with the right data transformation

airbyte data transformation screenshot

Full control over the data

You select the data you want to replicate, and this for each destination you want to replicate your Genesys data to.

Normalized schemas

You can opt for getting the raw data, or to explode all nested API objects in separate tables.

Custom transformation via dbt

You can add any dbt transformation model you want and even sequence them in the order you need, so you get the data in the exact format you need at your cloud data warehouse, lake or data base.

Airbyte is designed to address 100% of your Clickhouse needs

calendar icon

Scheduled updates

Automate replications with recurring incremental updates to Clickhouse.

play
Replicate Salesforce data to Snowflake with incremental

Manual full refresh

Easily re-sync all your data when Clickhouse has been desynchronized from the data source.

Change Data Capture for databases

Ensure your database are up to date with log-based incremental replication.

play
Check how log replication works for PostgreSQL

About Clickhouse

ClickHouse is an open-source, column-oriented OLAP database management system that allows users to generate analytical reports using SQL queries. Also offered as a secure and scalable service in the cloud, ClickHouse Cloud allows anyone to effortlessly take advantage of efficient real time analytical processing​.

Why choose Airbyte for your Genesys and Clickhouse data integration.

Airbyte is the new open-source ETL platform, and enables you to replicate your Genesys data in the destination of your choice, in minutes.

Maintenance-free

Heading

connector

Just authenticate your

Genesys

account and destination, and your new

Genesys

data integration will adapt to schema / API changes.

Extensible as open-sourced

With Airbyte, you can easily adapt the open-source

Genesys

ETL connector to your exact needs. All connectors are open-sourced.

No more security compliance issues​

Use Airbyte’s open-source edition to test your data pipeline without going through 3rd-party services. This will make your security team happy.

Normalized schemas​

Engineers can opt for raw data, analysts for normalized schemas. Airbyte offers several options that you can leverage with dbt.

Orchestration & scheduling​

Airbyte integrates with your existing stack. It can run with Airflow & Kubernetes and more are coming.

Monitoring & alerts on your terms​

Delays happen. We log everything and let you know when issues arise. Use our webhook to get notifications the way you want.