TL;DR Short answer: Primetric, now part of BigTime Software, is a resource planning and financial forecasting platform for IT and software services firms, and Primetric ETL tools move its employees, assignments, capacities, skills, projects and organisation data into a warehouse for utilization and profitability reporting. Airbyte has a Primetric connector with full refresh syncs, Primetric's API and dlt cover custom pipelines, Primetric's reports cover quick exports, and BigTime connects resource plans with time, billing and finance. Six Primetric ETL tools compared:
Airbyte Custom code with the Primetric API Primetric reports and exports BigTime Enterprise PSA dlt n8n The Primetric constraint: Airbyte's Primetric connector runs full refresh syncs, so every run reloads each stream, and resource plans change constantly, so snapshot assignments and capacities over time if you want to compare plans with what actually happened. Primetric ETL tools extract resource planning data from Primetric, a platform used by software houses and IT services companies to schedule people, manage skills and forecast project profitability, and load it into a warehouse. There, delivery and finance teams combine plans with time tracking, CRM and accounting data to measure utilization, bench time and margins. For time tracking data to join with, see our guide to Harvest ETL tools .
What is Primetric, and what changed after BigTime acquired it? Primetric was founded in Wroclaw, Poland, in 2016 to give IT services companies one place for resource planning, skills, projects and financial forecasts. BigTime Software, a professional services automation (PSA) vendor, acquired it in August 2023, and Primetric now operates as part of BigTime. For data teams, that means:
Same product, new parent: Primetric continues as a resource planning product, positioned alongside BigTime Enterprise PSA.Broader PSA context: BigTime adds time tracking, project accounting, invoicing and payments, so resource plans can connect to billing.Data still lives in Primetric: plans, skills and forecasts are still extracted from Primetric itself.Typical customers: software houses, IT consultancies and agencies that sell people's time.Every Primetric ETL tool works with the same core objects:
Employees and capacities: people, contracts, working hours and available capacity over time.Assignments: who is planned on which project, for how many hours and when.Skills: a skills matrix of technologies and seniority for each employee.Projects and clients: projects, phases, budgets and client organisations.Organisation data: departments, teams, positions, seniorities and tags.Worklogs and time off: logged time and absences that affect availability.How do the Primetric ETL tools compare? Tool Approach Data covered Best for Cost Airbyte Primetric connector, full refresh Assignments, capacities, employees, organisation data and more Primetric next to time, CRM and finance data Free self-hosted Core; paid Cloud plans Primetric API Custom code Every API object Exact control Free with Primetric, engineering time Reports and exports Built-in reporting Utilization, bench and forecasts Quick analysis Included with Primetric BigTime Enterprise PSA Combined PSA platform Plans, time, billing and finance Firms consolidating on BigTime BigTime subscription dlt Python REST API source Any API endpoint Python teams loading a warehouse Free, open source n8n Workflow automation API data on a schedule Self-hosted automation Free self-hosted; paid cloud
Which Primetric ETL tools should you consider? Six Primetric ETL tools, from connectors to BigTime's own platform:
1. Airbyte Airbyte is the open-source data connectivity platform for AI and analytics, and among Primetric ETL tools it offers a dedicated connector. Using a Primetric client ID and secret, it syncs assignments, capacities, employees, hashtags, organisation clients, departments and other reference data with full refresh syncs. For other ELT options, see our guide to ELT tools .
Resource plans then land next to Jira, time tracking, HubSpot or Salesforce pipeline, and accounting data from 700+ connectors, which is where planned capacity meets sold work and actual revenue. Airbyte runs in Airbyte Cloud, in your own environment with Airbyte Flex, or self-hosted with Airbyte Core.
Key features Planning streams: assignments and capacities.People streams: employees and organisation structure.Reference data: clients, departments, tags and more.Any destination: Snowflake, BigQuery, Postgres, Databricks and more.Best for: delivery and finance teams that want Primetric data in their own warehouse.
Pricing: self-hosted Airbyte Core is free; Airbyte Cloud is billed on volume, and Pro and Airbyte Flex on capacity.
Pros Cons Dedicated Primetric connector Full refresh only Plans next to time, CRM and finance data No built-in history of plan changes Cloud, Flex or self-hosted Core Some objects may need the Connector Builder
2. Custom code with the Primetric API Underneath every Primetric ETL tool, Primetric's REST API authenticates with OAuth client credentials and exposes employees, assignments, capacities, projects, skills and organisation data. Building on it directly gives control over which objects to load and lets you snapshot plans on your own schedule. For other API pipelines, see our guide to REST API ETL tools .
Key features OAuth client credentials: server-to-server authentication.Planning endpoints: assignments, capacities and projects.People endpoints: employees, skills and organisation data.JSON responses: straightforward to load into any warehouse.Best for: engineering teams with specific reporting needs.
Pricing: included with your Primetric plan; you pay for engineering and infrastructure.
Pros Cons Every API object You own scheduling, state and retries Snapshot plans on your schedule Ongoing maintenance No connector fees API changes need monitoring after the BigTime integration
3. Primetric reports and exports Primetric's built-in reports cover utilization, bench, capacity forecasts, project profitability and skills, with exports for further analysis. They suit delivery managers who need answers quickly without a pipeline.
Key features Utilization reports: planned and actual utilization by person and team.Bench reports: who is unassigned and for how long.Forecasts: revenue and margin forecasts from plans.Exports: download report data.Best for: delivery managers who need quick resource reports.
Pricing: included with your Primetric subscription, with no separate reporting fee.
Pros Cons No setup Hard to join with other data Utilization and bench views built in Manual exports Profitability forecasts Limited historical modelling
4. BigTime Enterprise PSA BigTime, which owns Primetric, offers professional services automation with time tracking, project accounting, invoicing and payments, and positions Primetric's resource planning alongside it so plans flow into financial forecasts. It suits firms consolidating operations on one vendor rather than building a warehouse. For accounting data to reconcile with, see our guide to QuickBooks ETL tools .
Key features Time and expenses: tracking linked to projects.Project accounting: budgets, billing and revenue.Invoicing and payments: bill clients from tracked work.Resource planning: Primetric capabilities alongside PSA.Best for: professional services firms standardising on BigTime.
Pricing: BigTime subscription plans; check current pricing.
Pros Cons Plans connected to time and billing Another platform to adopt One vendor for PSA and resource planning Subscription pricing Financial forecasting built in Less flexible than a warehouse for custom analysis
5. dlt dlt is one of the code-first Primetric ETL tools: an open-source Python library whose REST API source can authenticate with OAuth client credentials, page through Primetric endpoints and load the results into DuckDB, BigQuery, Snowflake or Postgres, adding a load date to each run so you keep snapshots of plans. For more code-first options, see our guide to Python ETL tools .
Key features Declarative REST source: endpoints, authentication and paging are configuration.Snapshots: append each run with a load date to track plan changes.Nested data: child tables for skills and tags.Many destinations: DuckDB locally, warehouses in production.Best for: Python teams that want Primetric pipelines in code.
Pricing: free and open source under the Apache 2.0 licence; you pay for where it runs.
Pros Cons Snapshots of plans over time You write and schedule the pipeline OAuth support in configuration Requires Python skills Free and open source Rate limits are yours to handle
6. n8n n8n can call the Primetric API with its HTTP Request node on a schedule, using OAuth client credentials, and route the results to databases, sheets or chat, such as posting a weekly bench report. It suits small teams that want self-hosted automations without a full pipeline.
Key features HTTP Request node: call Primetric endpoints on a schedule.OAuth credentials: store client credentials securely.Code nodes: reshape data with JavaScript or Python.Many destinations: databases, sheets, chat and more.Best for: small teams that want self-hosted Primetric automations.
Pricing: the self-hosted Community edition is free under n8n's Sustainable Use License, which is fair-code rather than OSI open source; n8n Cloud is paid.
Pros Cons Self-hosting option No dedicated Primetric node Scheduled API calls Not built for large historical loads Code nodes for transformation You run and maintain it if self-hosted
How do you measure resource utilization from Primetric data? Once Primetric data is in a warehouse, utilization reporting comes down to a few calculations:
Utilization rate formula: billable hours divided by available hours for the period, per person, team or department.Planned vs actual: compare assigned hours from Primetric with logged hours from time tracking.Bench time: hours or days a person has no billable assignment, which signals unsold capacity.Capacity forecast: available hours minus planned assignments over the coming weeks, to see when hiring is needed.Skills coverage: demand for skills in upcoming projects compared with the skills matrix.Margin by person: revenue from assignments minus cost rates, joined to accounting data.For a comparable resource planning source, see our guide to Hub Planner ETL tools .
What should you check before syncing Primetric data? Whichever Primetric ETL tools you choose, check these first:
Snapshots: full refresh overwrites plans, so append dated snapshots if you need history.Time units: confirm whether capacities and assignments are in hours, days or percentages.Time tracking source: decide whether actual hours come from Primetric worklogs or another tool.Cost and rate data: cost rates and salaries are sensitive, so restrict access in the warehouse.Personal data: employee records and skills are personal data, so follow your privacy obligations.BigTime changes: watch for API or product changes as Primetric integrates further with BigTime.How do you start pulling Primetric data with Airbyte? If you decide to test Airbyte, setting up a Primetric pipeline takes three steps.
Step 1: Create API credentials In Primetric, create API credentials and copy the client ID and client secret.
Step 2: Set up Primetric as a source In Airbyte, open Sources, choose New source, select Primetric and enter the client ID and client secret.
Step 3: Set up a destination and connection Pick a destination, such as BigQuery, Snowflake or Postgres, select streams and schedule syncs. The process is the same whether you start with Airbyte Cloud or run self-hosted Airbyte Core .
Which Primetric ETL tool should you choose? Choosing between Primetric ETL tools depends on where you want analysis to happen. For Primetric next to time, CRM and finance data in a warehouse, use Airbyte's Primetric connector, adding snapshots if you need plan history. Use the API or dlt for custom pipelines, Primetric's reports for quick answers, n8n for small automations, and BigTime Enterprise PSA if you are consolidating operations on BigTime. For project data to join with, see our guide to Jira ETL tools .
Load Primetric data with Airbyte Sync Primetric assignments, capacities and employees into the same warehouse as your time tracking, CRM and finance data with Airbyte, in Airbyte Cloud, in your own environment with Airbyte Flex, or self-hosted with Airbyte Core.
Try Airbyte Cloud free for 14 days or talk to our team .
Frequently Asked Questions (FAQs) 1. What are the best Primetric ETL tools? Airbyte has a Primetric connector, and the Primetric API and dlt suit custom pipelines. Primetric's reports cover quick analysis, n8n handles small automations, and BigTime Enterprise PSA connects resource plans with time and billing.
2. Does Airbyte support Primetric? Yes. Airbyte's Primetric source syncs assignments, capacities, employees, hashtags, organisation data and more, using a client ID and secret, with full refresh syncs.
3. Who owns Primetric? BigTime Software acquired Primetric in August 2023, and Primetric now operates as part of BigTime.
4. How do I calculate resource utilization? Divide billable hours by available hours for the period. With Primetric data in a warehouse, compare planned assignments with logged time to see planned and actual utilization.
5. What is bench time? Bench time is the time an employee has no billable assignment. Tracking it from Primetric data shows unsold capacity and helps plan sales and hiring.
Suggested reads Hub Planner ETL Tools
Harvest ETL Tools
Jira ETL Tools
Tempo ETL Tools
