TL;DR Short answer: Zendesk is retiring Zendesk Sell on 31 August 2027, and Sell data is deleted when your subscription ends or on that date, whichever comes first. The best Zendesk Sell ETL tools today are the ones that get a complete, queryable copy of your deals, leads, contacts and activity out before then, into a warehouse for history and into your next CRM for selling. Seven Zendesk Sell ETL tools and migration options compared:
Airbyte Zendesk Sell exports Pipedrive importer Import2 ClonePartner Syncmatters Custom code with the Sell API The Zendesk Sell constraint: there is a hard end date. Archive everything you might need for reporting, audits or disputes before your Sell subscription ends, because exports and API access stop with it. Zendesk Sell ETL tools and Zendesk Sell integrations move deals, leads, contacts, pipelines, calls, notes, tasks and visits out of Zendesk Sell and into a cloud data warehouse or a new CRM. With Sell's retirement announced, their main job is now preservation: a complete history of your sales data that outlives the product.
What is happening to Zendesk Sell? Zendesk announced on 9 September 2025 that it is retiring Zendesk Sell and the Sell mobile app, with end of life on 31 August 2027. Sell keeps working normally until then, but your data is deleted under Zendesk's data deletion policy when your Sell subscription ends or on 31 August 2027, whichever comes first. Zendesk Support is not affected, and Zendesk names Pipedrive as its preferred migration partner.
Why use Zendesk Sell ETL tools instead of CSV exports alone? Sell's CSV exports are a useful safety net, but they are point-in-time files that are only available for 30 days and can miss relationships between records. A warehouse copy keeps deals, stages, activities and notes queryable for years, so finance, sales operations and audit teams can still answer questions after Sell is gone. That is what Zendesk Sell ETL tools are for, alongside a migration tool for your next CRM.
How do the Zendesk Sell ETL tools compare? Tool Best for Destination Deployment Pricing model Airbyte Long-term warehouse archive Warehouse, lake or database Cloud, self-hosted, Enterprise Flex Free self-hosted; Cloud volume-based; Pro and Flex capacity-based Sell exports Quick safety-net copy CSV files Inside Sell Included Pipedrive importer Moving to Pipedrive Pipedrive Inside Pipedrive Included with Pipedrive Import2 Self-service CRM migration Another CRM Cloud Per migration ClonePartner Complex, managed migrations Another CRM Managed service Per project Syncmatters Migration and ongoing sync Another CRM Cloud Subscription or project Custom code Exact control over the archive Anywhere you send it Wherever you run it Free, engineering time
Which Zendesk Sell ETL tools should you consider? Seven Zendesk Sell ETL tools and migration options, from warehouse archiving to CRM migration:
1. Airbyte Airbyte is one of the leading open-source ELT tools , with 700+ connectors, and among Zendesk Sell ETL tools it gives the most complete warehouse archive. Its Zendesk Sell source syncs 23 streams: calls and call outcomes, collaborations, contacts, deals, deal sources and unqualified reasons, leads, lead conversions, sources and unqualified reasons, loss reasons, notes, orders, pipelines, products, stages, tags, tasks, text messages, users, visits and visit outcomes.
You connect with a Sell API token or OAuth access token, and can load into Snowflake, BigQuery, Postgres or object storage. Run a full sync well before your subscription ends, then keep the tables as a read-only archive next to your new CRM's data.
Pros Cons 23 Sell streams, including notes and activities Sell will stop returning data after retirement Archive into any warehouse, lake or database Mainly full refresh syncs Self-hosted or cloud deployment Does not migrate data into a new CRM
2. Zendesk Sell exports Before relying only on Zendesk Sell ETL tools, take a native export as a safety net. Sell can export leads, contacts, deals and other records to CSV, and export files are available for 30 days. Exports are quick, but they are snapshots, may not include every relationship or attachment, and should be supplemented with a warehouse copy.
Pros Cons Built in, with no extra tools Files expire after 30 days Quick snapshot of core records Some data and relationships may be missing Easy to hand to auditors Not queryable over time
3. Pipedrive importer Zendesk names Pipedrive as its preferred migration partner for Sell customers, and Pipedrive's importer can bring Sell leads, contacts, deals and activities across. It is the most direct path if you are moving to Pipedrive. For analytics on your new CRM, see our guide to Pipedrive ETL tools .
Pros Cons Zendesk's preferred migration partner Only for teams moving to Pipedrive Brings core records and activities Not a long-term archive Included with Pipedrive Field mapping needs review
4. Import2 Import2 is a self-service migration tool that maps and moves Sell records, such as contacts, organisations, deals and notes, into another CRM. It suits teams that want a guided migration without a services project, though record limits and pricing depend on the plan.
Pros Cons Self-service, guided mapping Record limits depend on the plan Supports several target CRMs Not a warehouse archive Faster than manual CSV imports Complex customisations may need help
5. ClonePartner ClonePartner is a managed migration service for complex Zendesk Sell moves, such as custom fields, large histories or several pipelines. It suits teams that would rather hand the migration to specialists than run it themselves.
Pros Cons Managed by migration specialists Priced per project Handles complex data models Less hands-on control Useful for large histories Not a warehouse archive
6. Syncmatters Syncmatters is a CRM migration and sync platform that can move Sell data into another CRM and keep systems aligned during a phased cutover. It suits teams running Sell and a new CRM side by side for a while. Teams moving to larger CRMs should also see our guides to HubSpot ETL tools and Salesforce ETL tools .
Pros Cons Migration plus sync during cutover Subscription or project pricing Supports phased migrations Not a warehouse archive Keeps systems aligned Adds another vendor during migration
7. Custom code with the Sell API When no Zendesk Sell ETL tools fit a narrow need, you can call the API yourself. The Sell Core API covers leads, contacts, deals, notes, tasks, calls and pipelines, authenticated with a Sell access token. Custom code suits exact archives or one-off reconciliations, but you own pagination, rate limits and schema design, and the API will stop working at retirement.
Pros Cons Exact control over the archive Stops working at retirement Access to every Core API resource You own pagination and retries No licence cost Engineering time under a deadline
How do you export Zendesk Sell data before retirement? Do both an archive and a migration. First, sync every Sell stream into a warehouse with an ELT tool and take a native CSV export as a backup, at least a week before your subscription ends. Then migrate active records into your next CRM with its importer or a migration tool. Keep the warehouse copy as the system of record for historical reporting; see our guide to Snowflake ETL tools for warehouse options.
What should you check before syncing Zendesk Sell? Whichever Zendesk Sell ETL tools you choose, most problems come from timing, completeness and links to other systems. Check these first:
Deadline: data is deleted when your Sell subscription ends or on 31 August 2027, whichever comes first. Plan the final export at least a week before.Completeness: compare record counts between Sell, your exports and the warehouse for every object before you cancel.Notes, attachments and activities: these are easy to miss. Confirm which tools capture notes, calls, visits and files, and export attachments separately if needed.Relationships: keep IDs that link deals to contacts, organisations and pipelines, so the archive stays queryable.Zendesk Support links: if Sell was linked to Zendesk Support, keep the IDs that connect deals to tickets. Support itself is not affected by the retirement.Access tokens: generate a dedicated, read-only Sell token for exports and revoke it after the migration.The Zendesk Sell API exposes sales CRM data, including:
Leads and lead conversions: prospects, sources and how they became contacts and deals. Contacts: people and organisations with owners, tags and custom fields. Deals and pipelines: deal values, stages, sources, loss reasons and products. Activities: calls, visits, tasks, text messages and their outcomes. Notes and collaborations: written context and shared ownership. Users and orders: the sales team and product orders on deals. How do you start pulling data from Zendesk Sell? If you decide to test Airbyte, archiving Zendesk Sell takes three steps.
Step 1: Set up Zendesk Sell as a source In Zendesk Sell, open Settings, then Integrations and OAuth, and create a read-only access token. In Airbyte, open Sources, choose New source, select Zendesk Sell and enter the token.
Step 2: Set up a destination Pick where your Zendesk Sell archive should live: a warehouse such as Snowflake, BigQuery or Databricks, a database such as Postgres, or object storage.
Step 3: Configure the connection Select all 23 streams, run a full sync, check record counts against Sell, and repeat the sync shortly before your subscription ends. The process is the same whether you deploy Airbyte Open Source or start with Airbyte Cloud .
Which Zendesk Sell ETL tool should you choose? The right Zendesk Sell ETL tools depend on where your sales data needs to live after August 2027. For a permanent, queryable history, sync Sell into a warehouse with Airbyte and keep a native export as backup. For your next CRM, use Pipedrive's importer if you are moving to Pipedrive, Import2 for a self-service move, ClonePartner for a managed project, or Syncmatters for a phased cutover. Teams staying on Zendesk for service should also see our guide to Zendesk Support ETL tools .
For a wider view of the market, see our guide to the best data integration tools .
Archive Zendesk Sell in your warehouse with Airbyte Airbyte is one of the open-source Zendesk Sell ETL tools. Replicate all 23 Sell streams into Snowflake, BigQuery or Postgres before retirement, and keep your sales history next to your new CRM and 700+ other sources.
Try Airbyte Cloud free for 14 days or talk to our team .
Frequently Asked Questions (FAQs) 1. What are the best Zendesk Sell ETL tools? The best Zendesk Sell ETL tools combine an archive and a migration. Airbyte archives all Sell streams in a warehouse, Sell's native export provides a backup, and Pipedrive's importer, Import2, ClonePartner or Syncmatters move active records into a new CRM.
2. When is Zendesk Sell being retired? Zendesk announced on 9 September 2025 that Zendesk Sell will reach end of life on 31 August 2027. Sell works normally until then.
3. What happens to Zendesk Sell data after retirement? Sell data is deleted under Zendesk's data deletion policy when your Sell subscription ends or on 31 August 2027, whichever comes first. Export it before then.
4. Does the Zendesk Sell retirement affect Zendesk Support? No. The retirement covers Zendesk Sell and the Sell mobile app. Zendesk Support continues as normal.
5. Which CRM does Zendesk recommend instead of Sell? Zendesk names Pipedrive as its preferred migration partner for Sell customers, but you can migrate to any CRM with an importer or a migration tool.
Suggested reads Pipedrive ETL Tools
HubSpot ETL Tools
Salesforce ETL Tools
Zendesk Support ETL Tools
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